Returns & Exchanges
At Smoke One, we want you to be completely satisfied with your streetwear; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery. All returned items must be in original, unworn condition with all tags and packaging intact.
Return Process
- 1.Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging and include the printed return authorization slip inside the box.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Quality Check and Refund
Once our warehouse team inspects your return, we will process your refund or ship your new exchange size within 5-7 business days.